Tuesday, November 23, 2010

Top 10 YouTube Tips for Businesses

1. Create and Customize Your Channel

First things first, customizing your channel is well worth the time it will take to set it up. You should add your company’s branding, customize the colors to compliment your company’s look, and add relevant information and links. A channel setup also offers YouTube users the option to subscribe to your content via the click of one button and the option to search just your uploaded content. The channel structure also allows you to highlight just uploads, playlists, favorites or all.

2. Add Subtitles

Since March 2010 auto-captioning has been available to all YouTube users, so there’s no technical excuse not to. Doing so adds captions for the hundreds of millions of hearing impaired folk across the world, ensuring your content is accessible to anyone who’d like to watch it. It’s an easy enough process that uses voice recognition, the results of which can be (and frankly need to be) edited for accuracy.

3. Don’t Overuse Annotations

A recent “improvement” from YouTube is the ability to add comments that display over the top of the footage. Don’t be tempted to go down this route, the annotations look unprofessional, are a distraction to viewers and depending how overused they are, can be a downright annoyance. Sure, you want to grab people’s attention and make an immediate impression, but your video content and other info you’ve added to the site should be enough to not have to rely on extraneous text.

4. Act To Remove Offensive Comments

While you can’t stop trolls from adding nasty comments to your videos or channel, you have the power to delete offensive or spammy remarks from the worst offenders. Taking advantage of this option requires good judgment. It’s obviously not a great idea to instantly remove any negative or critical comments, especially relevant ones, but you can certainly remove any spam or comments that use offensive language. If challenged over the removal make a simple statement to the effect that such comments will not be tolerated. If you’re getting seriously spammed or abused by a particular person, you can also block that user, but this should be a last resort. There are also options open to you to moderate comments before they go live, so you can nip any nasties in the bud before they are posted.

5. Engage With the YouTube Community

Don’t be a YouTube island. After all, it’s a social platform, so be sure to check out other content on the site, favorite appropriate videos and make suitable YouTube “friends.” If you really can’t, or don’t want to associate your company with other companies or individuals, then think wider. Why not look at content or channels that cover your local area, or that are for a good cause that you/your company supports. As well as engaging with other users, be sure to keep up to date with YouTube’s own news. The site goes through some fairly major changes from time to time and adds new features on a regular basis, so it’s well worth following the official YouTube blog, at the very least, to be kept up to date with site and community news.

6. Organize Your Content

Be sure to organize your content to be viewer-friendly rather than just offer a linear stream of video uploads. Create playlists to group relevant videos together, or lump older content into time-related (March 2010, Spring 2010, etc) folders if that’s more relevant to your organization. Remember that YouTube offers users the option to embed entire playlists (in addition to individual videos) into external sites, so give the creation of them, their titles and description, some decent thought.

7. Don’t Overlook Tags

As with many other sites, YouTube’s content is organized on a tag word basis. It’s more than worth taking the time to add the correct tags to your videos. The beauty of a tag word system is that it works on the basis of logic, but also on the more-the-merrier principle as you can’t know what search terms people will use. Really try and brainstorm around the tags you’re adding. For example, if your company offers dog products add “puppy,” “pooch,” “mutt,” “hound,” etc, too. As far as categories go, YouTube offers around 15 to choose from. Obviously try to use the most relevant, but don’t be afraid to experiment if your content could fall into one or the other, but be sure to monitor how the different videos perform so you can make an educated decision about categories in the future.

8. Promote Your YouTube Videos Elsewhere

Don’t assume viewers will come to you, or automatically think to look you up on YouTube. Every time you post a video that’s relevant for general sharing, blog about it, tweet it or add it to your Facebook (Facebook) Page. The last two actions are easy through YouTube’s account settings that automatically publishes news of a new video if you’ve linked up the social services. While YouTube is due to retire its “Link to Blog (blog)” option from the account settings soon, it’s easy enough to embed the relevant video in a blog post using HTML and will help push users towards your video content. In addition, don’t shy away from allowing embedding of your videos on other sites — the more views the better.

9. Use YouTube’s Free Analytics Tools

YouTube offers every user free analytics data via the “Insight” button on every uploaded video. This free-to-view info should not be overlooked as it can offer you some valuable info on not only views stats, but demographics, community, and the most useful — “discovery” data — info on how users came across the video, including the popular links they followed to get there. The tools are there – be sure to use them.

10. Don’t Neglect Your Channel

There are so many neglected YouTube channels, even from social, or web 2.0 firms that you’d think would realize the value in an up-to-date video resource for their company. While we’re by no means advocating needlessly creating video content, if you’re looking to go down the YouTube route then don’t let your resolve or enthusiasm for the service dwindle a couple of months in. Even if you have no new content to post, still keep logging in to stay on top of comments, friend requests, add favorites, etc, so as not to relegate your channel to the ranks of the unloved.

Learn more at The Media Zoo.

Video SEO tips

1. Optimize with keywords.
Just like any type of text-based content, video SEO involves optimizing with target relevant keywords — both for search engines and for user experience. Use keywords in:

  • File name
  • Title
  • Tags
  • URL
  • Link text

Beyond that, include a paragraph of optimized text that provides a brief description of the video. Again, the benefits are twofold: You’ll improve the user experience and your search rankings.

2. Distribute videos on video-sharing sites.
In addition to posting videos on your own site, video-sharing sites are effective tools for gaining visibility and additional links. Remember these few points to maximize results:

  • Don’t forget that videos hosted on YouTube and other video-sharing sites should be optimized for keywords
  • YouTube channel pages — and those of other video-sharing sites — should be optimized, as well
  • Use a video distribution service like TubeMogul to deploy your videos to the top sharing sites

3. Implement a linking strategy.
Video is judged by the same linking standards as all other forms of digital content. So building both internal and external links is crucial for video SEO. Ideas for a linking strategy include:

  • Cross-linking to other videos
  • Linking to videos from relevant web pages
  • Linking to videos in blog posts
  • Tweeting the video
  • Linking to videos from social media pages
  • Bookmarking the video

4. Encourage viewers to share your videos.
First thing is first — if you want users to share your videos, you must create content worth sharing. If your video isn’t interesting, relevant, entertaining or informative, users aren’t likely to share it, let alone view it. From there:

  • Allow and encourage users to comment on the video
  • Make it easy for users to share your video on You Tube, Twitter, Facebook and MySpace
  • Offer video content in multiple formats so users can choose the one that best suited to their platform and connectivity speed

5. Re-purpose your videos.
As with text content, the more optimized video, the better. Get creative in order to re-purpose videos across the web:

  • Embed videos in blog posts
  • Break up long videos and create multiple shorter ones
  • Use transcriptions of videos to create blog posts or content for web pages
  • Take screen shots from videos and post them to Flickr and other image-sharing sites
  • Turn offline content, such as training videos or videos of a conference keynote speech, into optimized digital assets for your website

Learn more at The Media Zoo.

Landing Page Tips

5 Landing Page Tips for Higher Conversions:

  1. Simplify your content. Landing page content should be in bullet form, not paragraphs. In addition, it should focus on the benefits of your products/services, not the features. A visitor to your site is already interested, so why sell them on what your offering does? Instead, sell them on how they can benefit from it. Keep it short, simple, and to the point. Remember, this is your opportunity to add value to their experience and keep their eyes on your site instead of the competition’s.
  2. Shorten your lead form. Think about what you truly need from your customers in order to consider them a lead. At this point in the process, do you really need to know their industry or the size of their organization? Or would you be better off simplifying their commitment and only asking for an email address, name, name of company, and a telephone number? The shorter your lead form, the more likely a potential customer is to fill it out.
  3. Use your analytics to drive decisions. Your site analytics package offers a lot of useful data that you can leverage to improve the performance of your landing pages. For instance, do you know the screen resolution that 75% of your top prospects are using? Tapping into this data for current site profiles could tell you exactly that. Moreover, it could help you determine whether visitors can actually see the benefits of your offering or the lead form, and the specific browser types they are using.
  4. Keep the conversion path in mind when using images. The use of images on landing pages can be powerful as they attract the eye and can help keep a user on the page. However, they are not risk free. For example, some images might distract the eye from the conversion path, or sit front and center while pushing a lead form below the fold or off to the side. When considering the using of images, think about driving the user down the path to conversion. You want to be sure that your imagery enhances the experience, and does not detract from the optimal path.
  5. Leverage landing pages for extended user engagement. Beyond driving visitors down a conversion path, think about how you can leverage landing pages to engage the consumer beyond today. For instance, do you have a Facebook fan page, a blog, press releases, a newsletter, or an RSS feed? If so, think about how you can offer such content to visitors so that they continue to engage with your brand beyond the initial lead form. Adding simple links, or teasers for content such as white papers, behind the lead form will allow you to keep your customers engaged throughout the sales process and beyond.

For a FREE CONSULTATION on how to improve your landing page, call The Media Zoo at (954) 229-1933 or click here to learn more.

Top 11 SEO tips

1. Be bold. Use the tags around some of your keywords on each page. Do NOT use them everywhere the keyword appears. Once or twice is plenty.

2. Deep linking. Make sure you have links coming in to as many pages as possible. What does it tell a search engine when other web sites are linking to different pages on your site? That you obviously have lots of worthwhile content. What does it tell a search engine that all your links are coming in to the home page? That you have a shallow site of little value, or that your links were generated by automation rather than by the value of your site. Here is an example of deep linking, in this case to my personal happiness workbook.

3. Become a foreigner. Canada and the UK have many directories for websites of companies based in those countries. Can you get a business address in one of those countries?

4. Social bookmarking. Make it easy for your visitors to social bookmark your website, creating important links that the search engines value. There are plenty of free social bookmarking widgets available. We offer The Bookmarketer

5. Newsletters. Offer articles to ezine publishers that archive their ezines. The links stay live often for many years in their archives.

6. First come, first served. If you must have image links in your navigation bar, include also text links. However, make sure the text links show up first in the source code, because search engine robots will follow the first link they find to any particular page. They won’t follow additional links to the same page. You can see this in action at the link to the home page on this web site monitoring page

7. Multiple domains. If you have several topics that could each support their own website, it might be worth having multiple domains. Why? First, search engines usually list only one page per domain for any given search, and you might warrant two. Second, directories usually accept only home pages, so you can get more directory listings this way. Why not a site dedicated to gumbo pudding pops?

8. Article exchanges. You’ve heard of link exchanges, useless as they generally are. Article exchanges are like link exchanges, only much more useful. You publish someone else’s article on the history of pudding pops with a link back to their site. They publish your article on the top ten pudding pop flavors in Viet Nam, with a link back to your site. You both have content. You both get high quality links. (More on high quality links in other tips.)

9. Titles for links. Links can get titles, too. Not only does this help visually impaired surfers know where you are sending them, but some search engines figure this into their relevancy for a page.

10. Not anchor text. Don’t overdo the anchor text. You don’t want all your inbound links looking the same, because that looks like automation – something Google frowns upon. Use your URL sometimes, your company name other times, “Gumbo Pudding Pop” occasionally, “Get gumbo pudding pops” as well, “Gumbo-flavored pudding pops” some other times, etc.

11. Site map. A big site needs a site map, which should be linked to from every page on the site. This will help the search engine robots find every page with just two clicks. A small site needs a site map, too. It’s called the navigation bar. See how the second navigation bar at the bottom of Last Minute Florida Villas is like a mini-site map?

Learn more at The Media Zoo – SEO.

Top 7 Reasons for Web Video

Web video and video email marketing can differentiate you from the competition in many ways.

1. Stand Out from the Crowd – While everyone’s ramping up their budget to send plain text emails, you can send video emails to gain the competitive advantage.

2. Be Remembered – It has been proven that the combination of audio and visual stimulus increases retention.

3. Stay on the Cutting-Edge – Web video and video email are a staple of communication, they’re not going to go away. Usage of this new medium will only increase.

4. Be a Leader in Your Field – Usage of web video is on the rise, but it hasn’t yet hit the mainstream markets.

5. Put a Face to the Name – For the most part, people like to do business with people they know. Video emails let your prospects get to know you before you even meet them.

6. Capitalize on Your Greatest Assets… You and Your Team – Unlike copy, you and your team can produce marketing videos with little more than a $60 webcam. Sales copy can be expensive and time consuming to author. The difference between making a sale and losing a customer can often be as simple as adding the human touch – that’s you and your team!

7. Improve Your Credibility – When people can see and hear you talking about the benefits of your products and services, they are much more likely to trust you. When you have trust, you have sales.


Learn more at The Media Zoo – Video.

Video Benefits

Create Better Call to Actions

When an actor says to fill out a form, statistics show that 43% more will do this task. If part of your websites sales objective is to get people to your site and then do a specific action plan, adding video will help your customers accomplish this task.

Saving Time in Man Hours

By having a quality video spokesperson answering confusing questions or showing a presentation of a confusing product, time and energy will be saved from having to answer these questions yourself.

What Do Customers See at Your Front Door

Your website is a reflection of your commitment to excellence and the look and feel of your website is no different. By having an informative video welcoming or conveying a strong call to action will let your visitors know you mean business.

You Can Increase Sales by Having Strong Call to Actions

Did you know that video is the best way for customers to identify with the branding of your company? Why do Coke and McDonald’s still advertise on TV; because it works!

More than Just Text for Testimonials

Testimonials look great on paper, but when someone sees a real person giving testimonials about a product or service, sales can increase exponentially.

Introduce Your Team

A great way for potential new customers to meet your staff and your office is by having them on your website.

Ask For the Sale

This may be a silly example, but if you were to ask people to follow you and started walking around the building, many people would follow you, simply because you asked them to. You always have to ask for the sale. Your script should have the actor ask for you, every time.

Video simply increases sales, builds rapport, and establishes trust.

Learn more at The Media Zoo – Video.

Why Website Videos?

Using Website Videos is an easy, innovative way to promote your business, improve customer relations, and increase sales. What does your business offer you customers and prospects when they visit your website? Is there just a wealth of text? What is the first impression a customer receives of your business?

With a Website Video, professionally produced and customized, tell your customers what you want them to hear about your business. Think of your Video Spokesperson as an extra sales person who requires no sales training or supervision, does not expect commissions, company benefits or vacations; and delivers perfect presentations every time.

  • Of the people viewing marketing-orientated videos, over half will take some sort of action after viewing a video…including 12% who will actually buy the product being offered. To put this into perspective, typically only .5% to 2% of visitors

to a “text only” web site will end up purchasing a service or product.

  • 65% of online surfers will view video advertisements to the end

(less than 20% read “text only” sites to completion).

  • 68% of people who watch website videos, will in turn, forward links for these

videos onto their friends…turning them into viral traffic machines.

  • 72% of online surfers are watching web videos every week. By the

year 2011, it’s estimated this number will climb to 87% of web surfers.

  • An estimated 1 billion dollars will be spent on video ads in this year. By 2011, that number will climb to at least 4.3 billion dollars.

Learn more at The Media Zoo – Video.